Frequently Asked Questions
Everything you need to know about bringing TAMO quality into your home.
What is the estimated delivery time for furniture?
Standard shipping typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping?
Currently, TAMO ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is non-refundable.
Are your wood products sustainably sourced?
Yes, sustainability is at our core. All TAMO wooden furniture is crafted from FSC-certified timber, ensuring responsible forest management and environmental protection.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment plans through Affirm for larger home investments.